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Customer service for hospitality and tourism
by
Hudson, Simon
2013
Format:
Book and Print
✔ Available
Joyner - General Stacks
Call Number:
TX911.3 .C8 H38 2013
Perfect phrases for customer service hundreds of tools, techniques, and scripts for handling any situation
by
Bacal, Robert
2005
Format:
Electronic and Book
✔ Available
Call Number:
Access Content Online
Service quality : a profit strategy for financial institutions
by
Berry, Leonard L., 1942-
1989
Format:
Book and Print
✔ Available
Joyner - General Stacks
Call Number:
HG1616.C87 B47 1989
The brave new service strategy : aligning customer relationships, market strategies, and business structures
by
Gutek, Barbara A.
2000
Format:
Book and Print
✔ Available
Joyner - General Stacks
Call Number:
HF5415.5 .G878 2000
Breakthrough customer service : best practices of leaders in customer support
1997
Format:
Book and Print
✔ Available
Joyner - General Stacks
Call Number:
HF5415.5 .B73 1997
The dynamics of service : reflections on the changing nature of customer/provider interactions
by
Gutek, Barbara A.
1995
Format:
Book and Print
✔ Available
Joyner - General Stacks
Call Number:
HF5415.5 .G88 1995
Achieving excellence through customer service
by
Tschohl, John
1991
Format:
Book and Print
✔ Available
Joyner - General Stacks
Call Number:
HF5415.5.T83 1991
The complete guide to customer service
by
Lash, Linda M.
1989
Format:
Book and Print
✔ Available
Joyner - General Stacks
Call Number:
HF5415.5.L37 1989
Total customer service : the ultimate weapon
by
Davidow, William H.
1989
Format:
Book and Print
✔ Available
Joyner - General Stacks
Call Number:
HF5415.5.D38 1989
Customer service and distribution strategy
by
Christopher, Martin
1979
Format:
Book and Print
✔ Available
Joyner - General Stacks
Call Number:
HF5415.5 .C48
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